Reach-book
  • English
Go to website
Back
Articles on:Help center
No description

Categories

  • Getting started
  • Writing emails
  • Billing
  • Integrations
  • Help center
  • Your account
  • Mailboxes
  • Campaigns
  • Inbox and results
  • Team
  • Prospects
  • Use Reach-book.com in ChatGPT
    Help center Integrations Use Reach-book.com in ChatGPT Find business contacts from inside ChatGPT, using your workspace's credits. Connect In ChatGPT, add the Reach-book.com app and sign in. Pick the workspace to connect. Optionally tick Also allow saving found contacts as prospects when I ask. Your account name and the workspace name are shared with ChatGPT. The connection can't send email or read your inbox. What you can ask Find a busiFew readers
  • Profile, password and two-factor sign-in
    Help center Your account Profile, password and two-factor sign-in Open your user menu → Personal settings. Profile Change your name, email address and photo. Changing your email asks you to verify the new address. Security You'll be asked for your password first. Update password, or Set a password if you signed up with Google or Microsoft Two-factor authentication: sign in with a code from an authenticator app. Save your recovery codFew readers
  • Customer database
    Help center Integrations Customer database Connect your own customer database so Reach-book.com can check whether a prospect is already a customer before you email them. Existing customers aren't sent follow-ups. Open Workspace settings → Customer database. It has three tabs. Connection An HTTPS lookup URL GET or POST Authentication: none, bearer token, or an API key header A request template using {{email}} and {{domain}} Mapping Tell RFew readers
  • Calendly
    Help center Integrations Calendly Set this up in Workspace settings → CRM & booking. Booking link Add your Calendly Booking link. Use {{booking_url}} in a template to put it in your emails. Booking updates To have meetings appear on the prospect automatically: Create a Calendly personal access token with the scheduled_events:read scope. Enter a webhook signing secret (at least 16 characters). Subscribe to the invitee.created and `Few readers
  • Share a mailbox with a teammate
    Help center Team Share a mailbox with a teammate Mailbox access is separate from roles. A role says what someone can do in the workspace. Mailbox access says which email accounts they can use. Open Workspace settings → Mailboxes & connections. On the mailbox, open Who can use it. Choose Share with a team member and tick: Send: use this address for outreach and campaigns Read conversations: see replies to emails sent from it The mailboxFew readers
  • API tokens and webhooks
    Help center Integrations API tokens and webhooks Administrators open Workspace settings → Automation & API. Full reference: reach-book.com/developers, with Zapier and Make guides. API tokens Click Create token and choose its abilities: Read prospects Create prospects Update prospect outcomes Abilities can't be changed later. A token must expire within one year, is shown only once and starts with rbk_. ItFew readers
  • Plans and the 7-day trial
    Help center Billing Plans and the 7-day trial See current prices on reach-book.com/pricing. Prices are in euros. Personal and team plans Personal plans (Starter, Personal Plus, Personal Pro) are for one user. Team plans (Team, Team Growth, Scale) include several seats and share one allowance across the team. Every plan includes the full product: prospects and CSV import, the Contact finder, AI-assisted writing and revFew readers
  • Delete your account and your data
    Help center Your account Delete your account and your data Export your prospects Open Import / Export and click Export all to download your prospects as a CSV file. For a full export or deletion of your personal data, contact support. The download link we send lasts 24 hours. Delete your account Open Personal settings → Profile → Delete account. If you own a workspace, transfer ownership to someone else first (**Workspace settings → GeneraFew readers
  • Seats, plan changes and cancelling
    Help center Billing Seats, plan changes and cancelling Only the workspace owner can make these changes. Extra seats On team plans, add seats in Billing. Extra seats add people, not credits. New seats are charged pro rata for the rest of the period; removing seats takes effect at renewal. Upgrade Click Review upgrade on a bigger plan. You'll see the pro-rata charge and the extra allowance, then Confirm upgrade to pay and switch now. DowngradeFew readers
  • Team activity, metrics and the audit log
    Help center Team Team activity, metrics and the audit log Sales managers and administrators find these under Workspace in the sidebar. Team activity A timeline of what the team did. Search it, and filter by rep, event or source. Team metrics Sent vs. replies over time Leaderboard and reply-rate ranking (reps with very few sends are ranked last, so a lucky first email doesn't top the list) Pipeline per rep AI and credit usage Audit log Outreach eFew readers
  • HubSpot
    Help center Integrations HubSpot Administrators connect HubSpot in Workspace settings → CRM & booking. Connect In HubSpot, create a private app with the scopes crm.objects.contacts.read and crm.objects.contacts.write. Paste its token into Reach-book.com. It's stored encrypted and never shown again. What syncs Contact fields only, matched by email address: email, name, company, website, country, city, state or region, postal code, time zFew readers
  • Credits and top-ups
    Help center Billing Credits and top-ups Each plan includes a monthly allowance of three kinds of credits, shared by everyone in the workspace: Credit Used for Email lookup credits Finding email addresses Enrichment credits Company and person details, email verification, discovery and domain searches AI tokens AI writing, reply suggestions, the Assistant and reading your website. One AI-written email with a revision uses about 7,000 tokens See yourFew readers

Not finding what you are looking for?

Chat with us or send us an email.

  • Chat with us
  • Send us an email
© 2026 Reach-bookWe run on Crisp Knowledge.