Review queue and mailbox drafts
Writing emails Review queue and mailbox drafts Review queue Open Review queue in the sidebar. Read each draft, make it sound like you, then decide what happens: Save edit Approve Skip Regenerate draft Create Gmail draft (puts it in your mailbox's drafts folder) Send now Keyboard shortcuts are available to move through the queue quickly. Send approved emails sends all approved drafts one at a time, wiFew readersWrite and rewrite with AI
Writing emails Write and rewrite with AI AI writing is off by default. A workspace administrator turns it on in Workspace settings → General → AI writing. It covers drafts, reply suggestions and the Assistant for everyone in the workspace. Each member can still switch AI help off for themselves under Your outreach. What the AI can do In the email editor: Shorter: tighten the draft More natural: make the wording sound lesFew readersTemplates, placeholders and your signature
Writing emails Templates, placeholders and your signature Each member sets their own sender details and templates in Workspace settings → Your outreach: Sender name and company Signature Templates for the First email, Follow-up 1 (sent after 3 days by default) and Follow-up 2 (after 7 days by default) Placeholders Placeholders are filled in from the prospect and your settings when a draft is made. Placeholder Filled withFew readersBusiness profile
Writing emails Business profile The business profile tells the AI what your company does, so drafts describe your offer correctly. Open Workspace settings → Business profile. Only administrators can edit it. Sections Your business and customers What do you sell? Who is it for? Why do customers choose you? Evidence and writing style Claims you can use Customer examples and results Examples of your writing Only add claiFew readers